Shipping Policy
Shipping Policy
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Delivery
All our digital products are delivered electronically. Once payment is completed and verified, you will receive a message indicating an estimated delivery date for your access code before the start of the closed beta.
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Delivery Time
We will provide an estimated delivery date once the purchase is made. On that date, delays may occur due to:
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Additional security checks
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System maintenance
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Unforeseen technical issues
In such cases, we are committed to resolving any issues and providing access as soon as possible. All information or updates will be sent to the email associated with the purchase.
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Delivery Methods
All access keys will be delivered to the email associated with the purchase. For the access key, we will use the following delivery methods:
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Secure download links
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Unique access codes
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Login credentials for online platforms
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Security and Access
We are committed to ensuring that only you have access to the digital products you have purchased. Please do not share your download links, access codes, or login credentials with third parties.
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Access Issues
If you experience issues accessing your digital product, please contact our support team immediately at admin@secretforestworld.com. We will strive to resolve any issues as quickly as possible.
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Compatibility
Before making a purchase, ensure you review the system requirements for each digital product. We are not responsible if the product is not compatible with your device or operating system.
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Updates and Continuous Access
For products with continuous updates or access to online platforms, we reserve the right to modify or discontinue the service with reasonable notice.
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Customer Responsibility
It is your responsibility to ensure you have a stable internet connection and the necessary software to access and use our digital products.
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Policy Changes
We reserve the right to modify this shipping policy at any time. Changes will take effect immediately upon posting on our website.
For any questions or concerns about our digital product shipping policy, please contact us at admin@secretforestworld.com
Last updated: 09/19/2024